Shipping policy
SHIPPING AND DELIVERY POLICY
Last updated 31 August 2025
This Shipping and Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: http//www.heavenlyexpressions.nz/policies/terms-of-service
Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer shipping in New Zealand and Internationally at the following rates:
| Shipping Method Shipping Fee |
|
NZ Economy Tracked (Flat Rate) $7.50 NZD |
|
NZ Economy Rural Delivery Tracked (Flat Rate) $12.50 NZD |
|
*Australia International Economy Tracked (Flat Rate) $14.50 NZD |
|
*USA International Economy Tracked (Flat Rate) $35.50 NZD *Other International Economy Tracked (Flat Rate) $22.50 NZD *Please see list below of international countries we ship to. The flat rates above will be calculated in local currency. |
Estimated shipping time is 3-10 working days. All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packaged we will send you an email with your tracking details.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Germany, Finland, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States.
Free shipping is not valid on international shipping.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. boxes.
Orders only ship on business days, which are Monday - Friday.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: http://www.heavenlyexpressions.nz/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: heavenlyexpressionsx@gmail.com